“… They book the notes call before they’ve read the material, which is psychologically good because you don’t get that clunk in spirits when you hand something in and wait and wait and then get summoned to have the error of your ways explained to you. Plus, they’re committing up-front to turning it around at the same kind of speed they expect from you. No notes session takes more than half an hour, and you get instant documentation to back up everything that’s said….”
(h/t — Lee Goldberg)